Welcome to Interconnect Systems
We bring industry insight, guidance and support for a wide range of carriers and their specific offerings.
Why Interconnect Systems
Telecommunication systems and services are the primary means by which companies communicate with their customers, vendors and employees. A well designed and supported telecom solution allows companies to realize amazing strides in customer service as well as employee productivity and efficiency.
So why don't the majority of business owners and decision makers take the necessary time to thoroughly investigate the available products and representatives that will ultimately be the key to whether the solution is a success or simply an expensive replacement?
The simple answer is that while most managers and owners know that communications are one of the primary key enablers for success, they quickly get overloaded with information about product features that don't address their needs. The responsibility of a good telecom partner is to find out what your pain is and apply their products into a solution.
No matter how neat and cool a feature may be, it's not a solution, or a value, unless it solves a real problem.
At Interconnect Systems we help you distinguish the difference between real technology that can help your business and the current hype of the day. Savvy business people give voice and data telecommunications the attention they deserve - and we know that takes time and energy. At the end of the day, that company shows substantial improvements in overall performance and achieves a profound competitive advantage.
At Interconnect Systems, we can become your competitive advantage. Let us show you that there is a difference in telecommunications companies!
Expertise in Many Different Disciplines
ISC offers a wide range of products and services options. Whether it's combining voice and data over common infrastructure or leveraging the power of the computer desktop, Interconnect Systems knows the advantages and how they can help businesses become better…
ISC has carefully put together a superior product mix that covers the simplest applications all the way up to the most challenging issues. Our solutions from Mitel, ESI and Captaris are industry leaders in product migration and backwards compatibility - protecting your investment when it comes to growing, enhancing and upgrading your system.
Combine voice, e-mail and fax into one common interface such as Microsoft Exchange or Lotus Notes. Unified Messaging is the single greatest enhancement in years for company and employee productivity - with superior speech recognition giving you voice command over most operations. A huge boon in the mobile environment of today!
Voice, voicemail, web chat and e-mail traffic are increasing at record pace every year. Multi-media Distribution systems handle routine high traffic all the way up to a blended call center - funneling e-mails, web chat and voicemail to the properly skilled employee, while historical data helps forecast and schedule the resources needed to meet service levels.
Document imaging solutions from market leader RightFax - 35% market share - as well as small business solutions from Multi-tech, enhanced with software applications from eCopy. Combining fax, e-mail and web technologies, we provide easy-to-use, easy-to-manage e-document delivery that integrates with virtually all business applications.
Carrier Information
In addition to the voice and data systems, ISC provides our customers a host of telecom services such as point to point data circuits for wide area data needs, Primary Rate ISDN for superior voice services, and a multitude of Internet connectivity options to serve any need. This diversified combination of services is made possible because of our partnerships with the two leading service providers in our service area. Interconnect Systems acts as your partner and representative in the relationship with these providers - bringing a level of expertise that ensures accuracy and expediency in the difficult services deployment industry.
Proudly serving customers in Huntsville, Madison, Decatur, Florence, Shoals, Scottsboro and beyond.
